GradeUs banner  below header new
Thanks Thanks:  0
Likes Likes:  0
Results 1 to 4 of 4
  1. #1
    Member Since
    Jan 2013
    Location
    St. Paul, MN
    Posts
    75
    Thanks (Received)
    0
    Likes (Received)
    0

    Google Local Phone support now accepts screenshots

    I just noticed in the new Places dashboard, when attempting to contact phone support, an option to supply a screenshot (with the ability to highlight specific areas) and description prior to the call.

    Even though I supplied this information, the support team still needed to verify my concerns but I think it is a step in the right direction. This option was not available for old places dashboards on the samples we tested

    Name:  new phone support.jpg
Views: 162
Size:  33.1 KB

  2. GradeUs in thread
  3. #2
    Member Since
    Jun 2012
    Location
    SoCal
    Posts
    15,619
    Thanks (Received)
    151
    Likes (Received)
    160

    Re: Google Local Phone support now accepts screenshots

    Thanks so much for sharing Alex!

    I posted about this feature back in June, but I'm sure lots of folks missed it so does not hurt to mention it again. Here is original post w/ screenshot of that option.

    Enhanced Phone Support - New Google Places Dashboard
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  4. #3
    Member Since
    Jan 2013
    Location
    St. Paul, MN
    Posts
    75
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: Google Local Phone support now accepts screenshots

    I missed it and I know of two others that did as well.

    I'll do a better job checking next time

  5. #4
    Member Since
    Jun 2012
    Location
    SoCal
    Posts
    15,619
    Thanks (Received)
    151
    Likes (Received)
    160

    Re: Google Local Phone support now accepts screenshots

    No worries at all Alex. I'd always rather have something reported twice, than have you guys hold back assuming I already posted.

    There is so much info here it's easy to miss important stuff and sometimes is hard to find because it gets buried.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

Similar Threads

  1. HUGE NEWS! Phone Support for Google Local DATA Problems Just Launched
    By Linda Buquet in forum Google Local IMPORTANT
    Replies: 40
    Last Post: 10-18-2013, 11:31 AM
  2. Google+ Local (Places for Business) phone support
    By Susan Walsh in forum Google Local
    Replies: 3
    Last Post: 07-17-2013, 09:31 AM
  3. Google Places Phone Support Down?
    By Nikki in forum Google Local
    Replies: 9
    Last Post: 06-17-2013, 11:03 AM
  4. Replies: 6
    Last Post: 02-17-2013, 08:27 AM
  5. NEW! Direct Phone Support for Google+ Local Verification Issues
    By Linda Buquet in forum Google Local IMPORTANT
    Replies: 17
    Last Post: 01-15-2013, 08:06 AM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Local Marketing Summit banner above footer new