Another business is using my client's name - best course of action?


Nov 19, 2019
Hello! My client emailed me after a customer called to inquire about their products - in a city they don't do business in. The caller pointed them to a GMB listing bearing their name. Zooming in on street view, I can see that it's a competitor who is using their name and website on the listing despite having no affiliation.

On top of that, when you search for [my client's name] + [city], there are a couple of directory listings for the same location that have also adopted my client's business name.

What's the best way to handle this?

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