Apple Maps is so slow to correct errors

Rich Owings

Local Search Expert
Joined
Apr 21, 2014
Messages
425
It doesn't seem to matter how many people report an error to Apple Maps, it takes many months to get something fixed. I've submitted to all their major map data suppliers too, and corrected pin locations on mapsconnect.apple.com. Does anyone have any suggestions about ways to speed things up? @Andrew Shotland ?
 

sarmcl

Member
Joined
Jul 7, 2017
Messages
57
Hi Rich

Our team has seen success in using an iphone or Ipad to make these edits manually. Recently had a situation where an emergency room was showing actually hours of operation. Obviously they are open 24/7. We simply go in and suggest the update. Within a week it was changed. Our team does all manual work with Apple. We have alot of issues working with Apple Maps Connect.
 

sarmcl

Member
Joined
Jul 7, 2017
Messages
57
Yes. Unfortunately it usually takes multiple edits to have them change things. I am hoping one day Apple Maps will get it together and make a better product thats actually supported.
 

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