Colan - thanks for the reply. According to the reviewer profile, this is the only review this user has ever left. They did provide 37 answers and 1 fact check. I googled the reviewer name and found nothing. The same on Facebook...Hey @Ron Russell it depends. Was it a one-star review with no text? Those are extremely difficult to convince Google to remove. Google won't remove it just because you tell them that it was never a client of the business.
The only way Google will remove it is if you can prove that it was part of a review attack or if it's from a spammy reviewer profile.
Look at the review history on the reviewer profile and you can tell pretty quickly if it's a spammy profile.
Also, it was not a blank review. It simply said that not everyone was happy but provided no detail on the complaint.Colan - thanks for the reply. According to the reviewer profile, this is the only review this user has ever left. They did provide 37 answers and 1 fact check. I googled the reviewer name and found nothing. The same on Facebook...
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