Business not showing up in maps

AcmeMike

Member
Joined
Nov 21, 2018
Messages
14
I have a well optimized GMB listing with quite a few reviews. However, when I open up Google maps and zoom in on our location, we're not showing up. I can see other businesses in our area, but not us. We've been in this location for 5-years now.

We are a SAB, but we do have a physical location entered into our profile.

Why doesn't Google display is with a pin? Anything I can do to get one?
 

Phil Rozek

Local Search Expert
Joined
Jul 26, 2012
Messages
1,558
I have a well optimized GMB listing with quite a few reviews. However, when I open up Google maps and zoom in on our location, we're not showing up. I can see other businesses in our area, but not us. We've been in this location for 5-years now.

We are a SAB, but we do have a physical location entered into our profile.

Why doesn't Google display is with a pin? Anything I can do to get one?
1. Are you searching for the name of the business, or for a term for which you want to rank?

2. Is the problem that your Google My Business page doesn't show up in the sidebar, or that your map pin is not on the map?
 

AcmeMike

Member
Joined
Nov 21, 2018
Messages
14
No map pin. But this is just when zooming in on our location, not from any search terms. When I zoom in, many of the surrounding businesses appear, but we do not. Just curious why this is.
 

Phil Rozek

Local Search Expert
Joined
Jul 26, 2012
Messages
1,558
@AcmeMike, it sounds like you've both shown your address and specified a service area. In that case, your map pin can in fact still show up, even if you're a service-area business. (I've got a couple of clients with that setup.)

Do you see the map pin in the knowledge panel (in the Maps preview) when you search for your business by name? In other words, don't start the search in Google Maps, but in the main search results.
 
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