Claiming Ownership of Yext account from Previous Owner


eestrada234

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Jul 15, 2013
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Hey all,

I am in quite a predicament and trying to get some advice. My client recently purchased a Veterinary clinic who's previous owner seemed to have a Yext account. Many of the listings that were blasted through Yext have wrong business names and phone #'s.

How can I go about gaining ownership of the Yext account so I can manage the listings? I tried contacting support@yext.com to see how we can move forward with this problem. Has anybody had this happen to them, if so how did you resolve it?
 

Colan Nielsen

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If the previous owner discontinues their service with Yext then the listings should revert back to their former state, become "unlocked" and available to claim. That's my understanding of Yext anyway.

Sent from my XT1058 using Tapatalk
 

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