Client with dupe and wrong page ranking

Lloyd Silver

Member
Joined
Jul 21, 2014
Messages
134
A bit of an odd situation.

New client has an unverified page with a different phone number (caused by a citation issue) that is ranking second in the pack for the primary category. The verified and claimed page doesn't rank at all.

For a branded search, the verified and claimed listing is what shows up.

Any suggestions on handling this?

The verified page is fairly empty with just a few photos and one review. The unverified page has one photo and nothing else.
 

Lloyd Silver

Member
Joined
Jul 21, 2014
Messages
134
Curious what Linda would recommend as she always warns against having two claimed listings in dashboard.
 

Linda Buquet

Moderator
Joined
Jun 28, 2012
Messages
13,308
Yes I def would not claim it if it's the same location. It's a violation. Plus don't need to claim for them to merge it and can't have 2 in dash so just extra work for nothing.

Joy has mentioned listing age seems to be more of a ranking factor since Pigeon so maybe that's why the other ranks. OR more citations for that #?

You sure they are both G+ Local pages? One isn't just a remnant G+ page?

If sure both local then I'd follow Colan's advice. Call support to see if they can merge to get the strength of the one added to the other. But even if they just delete it, with it out of the way the ranking of the claimed listing may improve.
 

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