Contact Button on GMB Support not working

Eric Rohrback

Moderator
Joined
Oct 3, 2012
Messages
1,020
Just noticed this when trying to contact GMB support to correct a listing. I tried to click on the "Contact Us" button on the support page, then clicked the "call" button (which should have directed me to receive a call, since I was within the support hours), but then got redirected back to the main support page. Very frustrating.

Has anyone else run into this problem? Is it only during certain times? Not really sure what's happening there.
 
Joined
Mar 25, 2014
Messages
173
Was just on the Google Support page today and noticed the Contact Us options have reduced significantly! Maybe this is why Eric had trouble the other day - they were making these changes?

Screen Shot 2015-06-29 at 8.27.25 pm.png Screen Shot 2015-06-29 at 7.24.43 am.png

(The bottom image was taken this morning when I must have been outside the PDT support hours - nice to see the Closed notice, so I didn't bother calling :) )

Screen Shot 2015-06-29 at 8.27.25 pm.png


Screen Shot 2015-06-29 at 7.24.43 am.png
 

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