Does having a tracking phone number as primary instead of our regular phone number hurt ranking?

erickseo

Member
Joined
Feb 11, 2020
Messages
1
We have a Call Tracking Metrics phone number listed as the primary phone number specifically for GMB, we then have the citation/website phone number listed second. We list a CTM GMB phone number for tracking purposes but that means we leave our citation phone number as 2nd and GMB is so important to have optimized and correct. Would it be better to change out our CTM GMB phone number so our GMB profile is consistent with our site and other citations across the board? How much of an impact is not having our citation/website phone number listed as primary having on our rankings?
 

Brian Barwig

Member
Joined
Sep 5, 2014
Messages
74
@erickseo Agreed with Joy. I set all my clients up with a primary phone number which is a Call Tracking Number, and the secondary as the real phone number. It is the only way to get accurate call data from Google. Their insight numbers are usually off 25 - 200%
 

Zhanna

Member
Joined
Feb 4, 2020
Messages
15
Hi guys! I have another question related to ranking and the information that doesn't match.

The client has a business in Spain called Musa Nail & Dry Bar and a domain www. musanaildrybar.com. The domain is very new.

We'd like to change the GMB name to "Musa Nail & Beauty Bar", make citations and etc. How crucial is to change the name of the domain too and how it will affect rankings? Thank you in advance!
 

Brian Barwig

Member
Joined
Sep 5, 2014
Messages
74
I wouldn't change the name of the domain to match the business. It won't help ranking much, if at all. It is more important to fill out the GMB dashboard to the fullest, post photos, videos, description, etc, get reviews and get local links. The domain won't have much to do with ranking.
 

Bryan Bloom

Member
Joined
Nov 22, 2018
Messages
35
@JoyHawkins late to the game here, but want to ask it this way as well. For building situations, I am assuming that you would use the "real" phone number, not a call tracking number... I await your sage advice :geek:
 

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