- Jun 28, 2012
It's a really slick way of funneling or trying to screen out negative reviews so they aren't as likely to hit Google. AND this system gets that negative feedback directly to you, tied to the customers name & email, so you can fix your customer service problem AND make it right with the customer.
BUT if the customers feedback is POSITIVE, then you funnel them to the reviews sites of your choosing on a really nice review page, that includes a video about HOW TO POST A REVIEW on whichever review site they select.
Here, I'll let Matt explain and show it to you. VERY cool!
Small Business Online Coach Review Funnel System
I've seen this strategy implemented on some of his client sites where they did VERY dynamic design and a really good job on the review gathering pages.
Here's a great blog post Matt did today about all the Google review problems and how to avoid losing YOUR precious reviews.
Missing Google Places Reviews? You’re Not Alone. Here’s What You Need to Know
What do you guys think?
Brilliant strategy or what???
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