ExpressUpdate Dupe Created with Bad Number

RobinOctane

Member
Joined
Sep 5, 2013
Messages
131
Somehow one of our clients had a listing that got created with a false phone number, client's company name and city state but not an address.

How should I proceed?

They already have an established listing that is correct on Express Update (I did claim it, the free way however it was previous to new system in May).

Should I claim the bad number? And then try to fix it or what?

Thanks for your ideas.
 

Colan Nielsen

Administrator
Joined
Jul 19, 2012
Messages
3,180
You have two options that I know of.

  1. Claim and update so that it's correct
  2. E-mail, or better yet, have the client e-mail them requesting to have it removed - contentfeedback@infogroup.com

As far as I know, there is no way to claim and delete a listing from their database.

I think I would actually do both options. Since it could take a couple months for ExpressUpdate to remove the listing after e-mailing them, I would claim and update it, and then e-mail them asking them to remove the duplicate.
 

Phil Rozek

Local Search Expert
Joined
Jul 26, 2012
Messages
1,522
Colan nailed it. There's no simple way to delete an ExpressUpdate listing. But you can do so on LocalEze and Acxiom (mybusinesslistingmanager.com).
 

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