Facebook naming convention

Peter Hill

Member
Joined
Jan 3, 2020
Messages
3
Hi! I'm cleaning up facebook location pages for a regional health care provider and I'm running into issues with facebook's naming convention.

The issues i'm experiencing have to do with the way we've named our clinics. They are known to the public with geographic modifiers in the place name. But Facebook doesn't accept that.

For example, "(City Name) Hospital" is being renamed to "Brand Name Hospital (City Name)" which is incorrect.

Even more irritatingly, where we have multiple locations in the same city, it's creating some ridiculous names like
Brand Name Clinic (City Name Chiropractic)

Does anyone have experience with this and (hopefully) a recommendation for a workaround?
 

krystaltaing

Member
Joined
Oct 18, 2018
Messages
28
Hi There,

If you have the proof of naming variations on your website as well as other sources such as Google, Bing, Apple, etc. you can contact Facebook support and ask them to unlock the name fields. I have done this many times in the past. I would warn though, you will not always get a rep that is knowledgeable or willing to help so you just have to keep pestering them.
 
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