Glitch with accepting access to GMB listing

adammaxum

Member
Joined
Jun 26, 2013
Messages
73
happened yesterday. someone else said it happened to them.

had client send manager request to my email, went to click [accept] and nothing happens. Tried browsers, etc.

Some kind of glitch.

 

Cherie Dickey

Local Search Expert
Joined
Jan 30, 2018
Messages
297
I haven't run across this issue, but I usually accept from this link instead of the email: https:// myaccount.google.com/brandaccounts

For some reason even though GMB listings aren't linked to brand accounts anymore, this link still works for me to accept invites. Maybe it might work for you?
 

adammaxum

Member
Joined
Jun 26, 2013
Messages
73
quick update - someone said log out and log back in and a couple days later it finally worked.
 

Phil Rozek

Local Search Expert
Joined
Jul 26, 2012
Messages
1,558
Yeah, Google seems to have fixed whatever the issue was. As of yesterday I could accept access A-OK. Even for the GMB listing I was offered access to while the bug was an issue. So it doesn't appear necessary to re-request access.
 

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