GMB Messaging: New Features

Oct 22, 2018
From Now sending: Business Messages via Google Maps and Search...

New features:
  • Smart replies
  • Visual product carousels
  • Unique welcome messages
  • “Business Messages will also be available on mobile websites so that a business can add the ability for customers to quickly ‘Message’ right from their site and offer the same smart automated replies, paired with live agent connection.”
I can’t figure out how the on-site messaging works - maybe it’s not live yet?

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