- Aug 7, 2013
I've made 100's of calls to GMB support and this morning had my first experience with an Indian call center. Wait time was 20 minutes. Staff on the other line had no clue what was going on and after 32 minutes hung up the phone and called back. Was able to call back, reached a US call center and had everything resolved in 10 minutes. Anyone else getting Indian Call centers or have I just been lucky hundreds of times.