GMB Products (Beta)

Nathan_NZ

Member
Joined
Jul 26, 2019
Messages
16
Hey all, I'm in the process of adding some products to the Products (Beta) section in GMB and I've noticed that one of the locations is missing the Products (Beta) section completely. Does anyone know how I can get this to appear? I had read somewhere that because its in beta and the feature is not rolled out 100% yet, not all locations will have it. I'm really hoping to find a way around this though.
 
Joined
Aug 14, 2018
Messages
26
Hi Nathan - I've had the same issue - what is the primary category of the listing you're working on?
 

Nathan_NZ

Member
Joined
Jul 26, 2019
Messages
16
Insurance company. I know its ok to have products (beta) associated with it since the other locations that use this same category all have this feature.
 

Aly Kurtz

Member
Joined
Dec 11, 2018
Messages
14
@Nathan_NZ I had the same problem with one of our clients. They have two locations both in CA and the listings are identical as far as categories, however, only one of them has the product editor feature. I spoke to a Google rep and explained the situation. She told me that unfortunately it is pretty random which profiles are set up with the product editor and support has no control over it. Until it is completely rolled out, they can't "turn this feature on" for profiles that do not have it already.
 

Nathan_NZ

Member
Joined
Jul 26, 2019
Messages
16
@Nathan_NZ I had the same problem with one of our clients. They have two locations both in CA and the listings are identical as far as categories, however, only one of them has the product editor feature. I spoke to a Google rep and explained the situation. She told me that unfortunately it is pretty random which profiles are set up with the product editor and support has no control over it. Until it is completely rolled out, they can't "turn this feature on" for profiles that do not have it already.
Thanks Aly. This answers my question and supports what I had already thought was the case.
 

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