GMB Reviews Missing from Location Backend


Apr 3, 2020
We're seeing something weird here, not sure if this is a review lag or something else.

In GMB under Organization -> Manage Reviews we can see reviews from certain individuals.
We also can see those same reviews on the front end where searchers can see it.
But if we log into the individual location and look at reviews, some of these reviews are missing.

It came up because we found a couple of recent negative reviews but weren't able to find them in the individual location. Only able to see it when at that higher level organization -> manage reviews section.

The reviews are a couple of weeks old.

Is this just review lag between the interfaces and we just have to deal with it and check both places?

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