Google Ads location extensions causing GMB issues

[rayrober]

Has anyone encountered any issues when this is enabled. We suffered major issues with our GMB data at the weekend just after locations extensions was enabled? We have a large number of listings in our account (380) so this was a significant problem.

 

[JoyHawkins]

Can you elaborate on what issues you experienced?

 

[rayrober]

It was very weird Joy - although the data on GMB was unchanged the KP's were displaying address, descriptions, reviews and even photos from other locations. There seemed to be no pattern to these switches just random moving of data. Later we also found on GMB the enquiry URL for over 200 of our locations were showing a user requested change to a for a different one of our locations. We eventually sorted things by a number of new CSV bulk uploads of the correct data. All is now OK but we have no idea at all why it happened.