Google Local and Map Listing-Kids being Kids

RobinOctane

Member
Joined
Sep 5, 2013
Messages
129
Met someone whose having trouble. Their local Middle School's name got changed to Russian National Hacking School. Pretty funny if you're 12. Not if you're teacher, or an adult? Anyways, I have a Google Level 4 status and have submitted a change in Maps and in the Google search listing. It says Pending. My friend does not have access to the page (he actually is a local reporter who is trying to be helpful). It even looks like they took over the listing because they responded to reviews (all in the past week).

If this is school, is this a chargable offense to take over a listing and then change the name like that?

What would the best course of action be? For someone at the school to try and claim the listing? And then go from there?

Thanks for the advice ya'll.
 

Linda Buquet

Moderator
Joined
Jun 28, 2012
Messages
13,307
Yikes! Yep sounds like a hijack, if they have access to the listing to reply to reviews.

One thing I'd do Robin is post this over at the official GMB support forum and then give us the link to your post here, so we can find it. Myself or one of the other TCs (here/there) can then escalate for you.
 

JoshuaMackens

Local Search Expert
Joined
Sep 12, 2012
Messages
1,830
Lol how in the world did they get access? They had to have social engineered a secretary or violated federal law by checking the mailbox, right?
 
Top