Google My Business Duplicate Listing Removal and Dashboard Issue

STM

Member
Joined
Jul 22, 2020
Messages
3
Hi Everyone,

Does anyone here experience not able to remove or delete a duplicate listing or the suspended ones? Every time we tried to, we are only getting this warning: (see image below)

1596093057420.png


Most of the Google rep adviced to remove it from within the INFO Tab, but that also giving as error and showing only blank, see image below:

1596093302849.png



So what really happened was, after the listing has been suspended the Primary owner re-claimed the listing by searching it on Google and clicking on the manage this listing link in the Google search maps result, see image below:

:
1596093504371.png



That's probably the reason why it created a duplicate listing. Please know that we are an agency managing the client's GMB listing, so we've asked the primary owner to try to remove the duplicate listing from within their account and they've also had the same issue as ours as an agency.

Hope anyone can share they're experience and workaround.

Thank You!

Stay safe everyone.
 

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