Google new Q&A on Mobile

hajnasiewicz

Member
Joined
Oct 28, 2016
Messages
126
Any insight or recommendations for administering new Q&A on mobile for enterprise? I manage 200+ corporate owned locations. Must I administer on my mobile phone? Are there no desktop tools to help me administer the new Q&A functionality. I see tons of benefit to this new feature but the administration as far as I can tell, might be a total nightmare for corporations. Thank you for any suggestions you can provide.
 

Colan Nielsen

Administrator
Joined
Jul 19, 2012
Messages
3,236
At the present there isn't an effective way to manage Q and A in bulk.

As Mike said in this article - Google Rolling Out Questions & Answers
Q: We have hundreds of businesses, how can we post common questions to all of our location listings?

A: Brute force, one at a time

Q: We have hundreds of locations how can we monitor questions.

A: Buy your staff Androids and man the bunkers. If you are lucky, since it is initially limited to Android Maps, there will be few.
 

HRobinson

Member
Joined
Jun 27, 2016
Messages
32
I manage a lot of locations too.

I don't know if I see it as an advantage as much as a nightmare. The questions are already coming in fast. You could have one person answering all the questions.

I see some off the wall questions that people could call and get an answer for. But now everyone wants to text.

I could see where this will lead to a FAQ section. The good news is I see some people doing a good job of answering these questions before we do.
 

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