Google Showing Stars for 3/4 Reviews

Eric Marshall

Member
Joined
Mar 27, 2013
Messages
37
Just noticed Google showing review stars for GMB listings with 3 and 4 reviews stars in both the 3-pack and the local finder. Anybody else seeing this?

serp.jpg

 

JoyHawkins

Administrator
Joined
Jul 18, 2012
Messages
2,674
I just did a couple random searches and yep I'm seeing the stars for businesses with less than 5 reviews as well.
 

JoyHawkins

Administrator
Joined
Jul 18, 2012
Messages
2,674
From what I'm seeing, 3 is the new 5. Anyone with 1 or 2 reviews isn't showing the stars. Can you guys confirm that is what you're seeing too?
 

Colan Nielsen

Administrator
Joined
Jul 19, 2012
Messages
3,173
Yes, looks like 3 is the new 5. Although I came across an exception where a 3 star had no stars. All 3 reviews were one stars so I am wondering if that's why the stars aren't showing?
 

JoyHawkins

Administrator
Joined
Jul 18, 2012
Messages
2,674
Now I'm wondering if the age of the reviews might factor into it if there is less than 3. For the 2 you showed with stars, they both had reviews over 2 years old. Wolf Rock did not. However, that theory doesn't hold up with this business who has a 5-year old review:
 

Rich Owings

Local Search Expert
Joined
Apr 21, 2014
Messages
322
I'm seeing star icons show up for lots of businesses with two reviews now.
 

Linda Buquet

Moderator
Joined
Jun 28, 2012
Messages
14,441
Got a reply from Google. Not a bug or anything. Intended update.

Now everyone gets stars.
 

MizMolly

Member
Joined
Nov 25, 2015
Messages
6
Yes - I can see stars for businesses with one x 5 star review, in very small towns here in Australia.
 

JoyHawkins

Administrator
Joined
Jul 18, 2012
Messages
2,674
Wow Robin, yours wins for most bizarre. I'm going to add that to an ongoing thread I have going on with Google to see if they can give me an explanation.
 

JoshuaMackens

Local Search Expert
Joined
Sep 12, 2012
Messages
1,781
Wow Robin, yours wins for most bizarre. I'm going to add that to an ongoing thread I have going on with Google to see if they can give me an explanation.
Has to be a "soft score" from the other reviews tied to the Knowledge Card, right?
 

Trending: Most Viewed

Local Search Forum


Weekly Digest
Subscribe/Unsubscribe


Google Product Exert

@LocalSearchLink

Join Our Facebook Group

Top