• Monday February 18, 2019, is the national Family Day Holiday in Canada

    As a result, some of our regular forum members and Local Search Experts will likely be off spending time with family day activities, so you may find that it takes a bit longer to receive answers to your questions.

Google Support Chat


Cherie Dickey

Local Search Expert
Joined
Jan 30, 2018
Messages
147
Likes
110
I've had a difficult time catching it when it doesn't say that for quite some time. It's like winning the lottery, haha!

The last time I caught Chat available was very early in the day.
 

JoshuaMackens

Local Search Expert
Joined
Sep 12, 2012
Messages
1,497
Likes
311
Interestingly enough, it's happening again.

I refreshed multiple times and also did a F5 refresh. Nothing. Any tips?
 

Tim Colling

Moderator
Local Search Expert
Joined
Sep 3, 2014
Messages
881
Likes
368
I just saw your message and checked on it from here. It seems to be working. Jump on it! :)
 

Tim Colling

Moderator
Local Search Expert
Joined
Sep 3, 2014
Messages
881
Likes
368
Has anyone had any luck at all lately in getting Google GMB chat support? For me, 100% of the many times that I have tried it over the past five days, it has said, "Chat support is currently not available."
 

JoyHawkins

Administrator
Joined
Jul 18, 2012
Messages
2,303
Likes
1,332
Yeah actually brought this up recently (internally) as well and basically when chat is full, it sends that message. If you're seeing it that means they are full. I really think they're understaffed IMO so Twitter is a good backup but you do have to wait a day or 3 to get a response. I still think it's better than phone support. I have not used phone support in years because it was SOOOOO bad.
 

Similar threads


Local Search Forum


Weekly Digest
Subscribe/Unsubscribe


Google Product Exert

@LocalSearchLink

Join Our Facebook Group

Top