Google suspended all my 125 locations :( What to do?

Seweryn

Member
Joined
Oct 1, 2015
Messages
17
Hi,
today I logged into my GMB dashboard and saw all 125 locations (belonging to different companies) to be suspended :( Including my own. All are legit businesses.

Could it have something to do with my Google account? Or could one listing suspend all the rest?

Can anyone help?
 
Last edited:

BenFisher

Local Search Expert
Joined
Nov 19, 2015
Messages
277
Yikes! That sounds like an account level suspension OR one of the listings, that you are an owner of, has an account (user) that has been banned.

Start looking at all managers and users and start removing people.

Another thing to note, do you do a lot of public edits? That can lead to an account suspension.
 

Seweryn

Member
Joined
Oct 1, 2015
Messages
17
Thank you for a reply. Yes, I also suspected that the ownership of a faulty listing might affect other listings that I am the owner of. However, even the listings where I am the manager have also been hit.

I am on the level 7 as a local guide. I edited 48 places so far. My Google account is more than 8 years old.
 

MizMolly

Member
Joined
Nov 25, 2015
Messages
7
Yikes! That sounds like an account level suspension OR one of the listings, that you are an owner of, has an account (user) that has been banned.

Start looking at all managers and users and start removing people.

Another thing to note, do you do a lot of public edits? That can lead to an account suspension.
Ben - I do huge amounts of public edits as a Google local Guide in many locations, and also manage a handful of GMBs. I had not heard of editting being a potential problem. Do you have any links to more information on this? Thanks.
 

CrystalH

Member
Joined
Nov 5, 2018
Messages
29
I can confirm that I've seen several cases lately where edits on Google Maps that are deemed spammy cause an account-level suspension in Google My Business.
Wow, I didn't realize that suggesting an edit as a local guide would cause account-level suspension in Google My Business.
 

CrystalH

Member
Joined
Nov 5, 2018
Messages
29
Ben - I do huge amounts of public edits as a Google local Guide in many locations, and also manage a handful of GMBs. I had not heard of editting being a potential problem. Do you have any links to more information on this? Thanks.
I agree MizMolly Yikes!
 

Amy Toman

Member
Joined
Oct 3, 2018
Messages
26
I can confirm that I've seen several cases lately where edits on Google Maps that are deemed spammy cause an account-level suspension in Google My Business.
Aaaand, this is why, when I began receiving autodenials on spammy title edits, I stopped submitting them for GLGs. I didn't know there was a correlation, but didn't want to chance anything. Thanks, @JoyHawkins for confirming my suspicions.
 

JoyHawkins

Administrator
Joined
Jul 18, 2012
Messages
2,824
I see. Do you have any idea how to remove such account-level suspension?
I'd remove all listings from your account with any violations (even just keyword stuffing) and apply for reinstatement. If you can't get anywhere with that, you might want to have someone look over your list of businesses for violations. If all else fails, you can create a new account.
 

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