Have you seen the little blue icon?

Barb Davids

Member
Joined
Apr 24, 2019
Messages
15
I just noticed a little blue icon next to a business in maps. When I click the business up pops their GMB, with an excerpt of a GMB post from over a month ago. This one in particular didn't have an image attached.

Does Google "see" GMB posts for keywords? I thought they didn't.

Attachment for reference.

Cheers!
Barb

Screen Shot 2019-12-04 at 1.43.19 PM.png
 

Tim Colling

Moderator
Local Search Expert
Joined
Sep 3, 2014
Messages
1,219
I ran your query and I see the result that you showed in your screenshot.

It sort of looks like the underlying google review was written by the owner of that business. If you are working with a client who is a competitor of that business, you might be able to get it removed by flagging it as a conflict of interest. Maybe. It might be worth a try, at least.
 

freerunr

Member
Joined
Feb 7, 2013
Messages
88

Barb Davids

Member
Joined
Apr 24, 2019
Messages
15
I ran your query and I see the result that you showed in your screenshot.

It sort of looks like the underlying google review was written by the owner of that business. If you are working with a client who is a competitor of that business, you might be able to get it removed by flagging it as a conflict of interest. Maybe. It might be worth a try, at least.
The blue quote is actually a post that was done in October. Not a review. It's the first I've seen that google takes from old posts. I thought they only stayed fresh for like 5 days or something.
 

freerunr

Member
Joined
Feb 7, 2013
Messages
88
I thought they only stayed fresh for like 5 days or something.
What you'll notice if you scroll to the end of the currently-visible posts from the Business Profile (aka Knowledge Panel) is that there is a "View all" option that let you see older posts (not sure if it goes back "forever," but it seems like it might for this one).
1576173162585.png


And regardless of what we as users see, of course Google likes to retain data basically forever :)
 
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