- Joined
- Oct 2, 2012
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Hey Gang,
Have a question regarding Google's recent 'phone calls' to businesses to verify information. We used to have a client who was ranked quite well in places. He was a service based business, with a home address and at the time he had selected to display his address. In September of 2012, Google had called him and asked him to clarify if he actually served customers at his location. He was a bit confused, and wasn't sure who was on the other line and stated 'Kind of. It depends on if the customer is dropping something off'. Sure enough, 1 week later he was removed from Google Places. Now, we weren't working with the client at this point, but the client took it upon himself to re-verify and get his listing back online, hide his address and get within Google's quality guidelines.
The client recently contacted us again to help and I just did a check, and he has good citations, consistent NAP, a 100% filled out Places page with photos, proper categories etc. He is ranking locally for certain key-phrases, but does anyone have any idea what would be involved to get him back to his 'former glory' for those clutch local key phrases? Has anyone experienced this? Do you have to contact Google for a 'local re-inclusion'? We haven't experienced this one much yet, as it's rather new so any input is always appreciated.
Thanks in advance fellow seo's![Smile :) :)](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
- Andrew
Have a question regarding Google's recent 'phone calls' to businesses to verify information. We used to have a client who was ranked quite well in places. He was a service based business, with a home address and at the time he had selected to display his address. In September of 2012, Google had called him and asked him to clarify if he actually served customers at his location. He was a bit confused, and wasn't sure who was on the other line and stated 'Kind of. It depends on if the customer is dropping something off'. Sure enough, 1 week later he was removed from Google Places. Now, we weren't working with the client at this point, but the client took it upon himself to re-verify and get his listing back online, hide his address and get within Google's quality guidelines.
The client recently contacted us again to help and I just did a check, and he has good citations, consistent NAP, a 100% filled out Places page with photos, proper categories etc. He is ranking locally for certain key-phrases, but does anyone have any idea what would be involved to get him back to his 'former glory' for those clutch local key phrases? Has anyone experienced this? Do you have to contact Google for a 'local re-inclusion'? We haven't experienced this one much yet, as it's rather new so any input is always appreciated.
Thanks in advance fellow seo's
- Andrew