How has your experience been so far with Google's Redressal Complaint Form?

Tim Colling

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Local Search Expert
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Sep 3, 2014
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1,219
Thanks @BenFisher .

I just submitted my first one. I immediately received an acknowledgment email from Google with what appears to be a tracking number or case number, but that's all.
 
Joined
Nov 18, 2013
Messages
103
I have submitted a very simple and obvious correction and still haven't seen any change.

Report submitted on 2/28.

Name of the business:
Brother Garage Doors LLC - Reputable Garage Door Springs Repair | Replacement Avondale AZ

Should be a very easy review... but so far nothing.

I will update as the situation changes.
 
Joined
Nov 18, 2013
Messages
103
I have submitted a very simple and obvious correction and still haven't seen any change.

Report submitted on 2/28.

Name of the business:
Brother Garage Doors LLC - Reputable Garage Door Springs Repair | Replacement Avondale AZ

Should be a very easy review... but so far nothing.

I will update as the situation changes.
I checked the search results today to see if this has changed and the whole listing is gone. Don't know why, I don't think this is a fake business listing. It seems like it should have simply resulted in the name being corrected. Strange.
 

steviephil

Member
Joined
Mar 20, 2019
Messages
1
I've seen complete removal of 3 listings I reported in early March, so 2-ish weeks ago. I was reporting 3 listings for name spam (so "Business Name Keyword Location" instead of just "Business Name") - and similar to Michael's comment above, I was thinking that it'd just get the actual names to 'stick' (I'd previously done the 'suggest an edit' route but found that the names would revert back to the spammy version just a day or two later). I'm blown away by the fact that I can't find the listings now. Must've been suspended.
 
Last edited:
Joined
Nov 18, 2013
Messages
103
I checked the search results today to see if this has changed and the whole listing is gone. Don't know why, I don't think this is a fake business listing. It seems like it should have simply resulted in the name being corrected. Strange.
I checked again today and the listing is back, spammy fake business name and all...
Brother Garage Doors LLC - Garage Door Springs Repair | Replacement Avondale AZ

Is there any reason to spend time reporting these to Google?
 

Tim Colling

Moderator
Local Search Expert
Joined
Sep 3, 2014
Messages
1,219
Here's my own long-overdue follow-up report: yes, I have had good success with using the "Redressal" form now.

I still think that that "Redressal" name is very odd, but Google didn't ask me for my opinion.

Still, if you ask me, everyone is entitled to my opinion. 😉
 
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