Issue with a location I manage and a transit stop

Chaddow

Member
Joined
Sep 5, 2016
Messages
78
Hello Everyone

I was wondering if anyone has ever come across this issue before as it has effected me twice in two weeks

Basically I run the digital marketing for hotels and conference venues.

Some of them are landmarks in the given towns and city's as a result a number of transit stops (both rail and bus) carry the same name as the venues I manage and are in close proximity. This has meant that people have reviewed the transit stops instead of the business, some to such an extent that they now both come up when brand searching meaning the one box does not appear

As a first step I have now started reaching out to the transit companies and asked them to change the names of the stops so I can update them on google maps

Just wondering if anyone else has come across this issue and any other steps I should be taking

Thanks

Callum
 

Chaddow

Member
Joined
Sep 5, 2016
Messages
78
Hello @Colan Nielsen

Thanks for getting back cool I will try on twitter as phone support said they could not do it as it was a different point of interest and deserved its own reviews

I will let you know how I get on with twitter
 

Chaddow

Member
Joined
Sep 5, 2016
Messages
78
Hello @Colan Nielsen , I am currently following up on this using the GMB support form, however it has been about a week since I have heard anything back after having about 4 interactions from google on this topic do you think it might be worthwhile using the Redressal form or just continue as already doing ?

I say this as it is the names of the nearby locations that are causing the error that I am trying to resolve
 

Chaddow

Member
Joined
Sep 5, 2016
Messages
78
Thanks @Colan Nielsen

I will be in touch next week if I keep hitting a brick wall with regards to the normal channels of support

Thanks again for your help
 

Weekly Digest

Weekly Digest
Subscribe/Unsubscribe

Trending: Most Viewed

Promoted Posts

New advertising option: a promoted post by a Sterling Sky employee reviewing your product or service; this will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More information...

Local Search Forum


Google Product Exert

@LocalSearchLink

Join Our Facebook Group

Top