Knowledge Graph - Incorrect NAP Reviews

Joined
Nov 19, 2014
Messages
10
With the "more reviews" button on the knowledge graph, if the more reviews connect to the wrong business (with a similar name), how can you change this? For example, a franchise with different locations. Example: Sign-A-Rama is my client. They are located in Libertyville, IL. Their reviews on the knowledge graph link to Sign-A-Rama Grayslake even though they have a different name, address, and phone number.
 

Linda Buquet

Moderator
Joined
Jun 28, 2012
Messages
13,308
All the info pulled in by the Knowledge Graph is algo generated. I don't think there is a way to change it. You could try calling support on Monday but I don't think they even can. It's more the organic algo that's in control there I believe.
 
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