- Mar 15, 2016
Legal Industry Review Management Tips & Insights
Carmen goes on to provide some excellent insights about review management specifically for the legal industry.Few people are having a good day when they go looking for a lawyer (unless they have just won the lottery).
Even those who are simply creating wills, drawing up contracts, or setting up businesses are dealing with scenarios designed to cause a certain amount of trepidation. Almost any time you're dealing with the law you're addressing some sort of major life event.
This means clients are nervous, and, in turn, means reviews are huge for every legal firm.
Read the full post here.