LocalFalcon


Caroline

Forum Member
Joined
Jun 14, 2017
Messages
37
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5
Hi,

I just started to use it and it's great but for one client who is not a SAB i'm getting this?

The scan at the center point location is returning no result. Would you like to continue anyway?


Can someone explain what that means exactly? I don't understand why I'm not seeing anything?
Thanks
 

JoshuaMackens

Local Search Expert
Joined
Sep 12, 2012
Messages
1,365
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241
I imagine it has something to do with SAB's not being pulled from Google's API if the address is hidden. Could be wrong.

It's probably best to take any support questions straight to the LocalFalcon team though on their site.
 

Caroline

Forum Member
Joined
Jun 14, 2017
Messages
37
Likes
5
Thanks. This client isn't a SAB. I can't find where to ask a support question on their site- may just be being daft today though.
 

Yan Gilbert

Administrator
Joined
Oct 15, 2016
Messages
83
Likes
72
Hmm, I didn't think it was difficult for people to find a contact email. I have it listed on many pages of the site, as well as in the welcome email that gets sent out. I'll make 'support' stand out a bit more. Thanks for letting me know this was an issue.

Thanks @JoshuaMackens for fielding this.

@Caroline ... that message means that the rank for that keyword at the business location is higher than 20. (The scan only checks to the 20th spot) The business should be ranking best at its own location, so if you continue scanning, you are probably going to get all 20+ results. The popup message is there to help you save time by not scanning for a keyword that will deliver all 20+ results.

1540525829842-png.3284


When you cancel the scan, you will see a lone center red 20+ Ranking Pin. At this point you can check your keyword to make sure there is no typo. Otherwise the scan is telling you the business is ranking poorly for that keyword.

1540525862547-png.3285


If you chose to keep going, you would see something like this, which does not provide any more meaningful data.

1540525910472-png.3286


There are times when you might want to choose Yes and continue scanning, and that is if you have multiple locations nearby, of if you moved the center of the scan for some reason.


Btw, if you think the business should be ranking for that keyword and you think the result might be wrong, just message me privately and I will take a look into it.
 

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