- Sep 25, 2018
This is for US based businesses only... question for about mental health services. How do you handle reviews? Here in America we have this thing called HIPAA which ensures privacy of all patients at any medical facility. Recently a counseling center used a Google review snippet - at the urging of a patient who was helped - for a billboard and added the first name to the review. They were sued for violating privacy laws/HIPAA so now I have a mental health counselor client who has no desire to even attempt getting reviews. Has this come up for you or anyone else? I do see reviews on the pages of other therapists. Thank you in advance for your response!