[Missing Data Alert] Knowledge Panel Seems to Have Removed Physical City Data

Colan Nielsen

Administrator
Joined
Jul 19, 2012
Messages
3,206
We are checking some listings this morning and noticed that Google has removed the data that would show up below the reviews in the KP that identified the physical city that a business is located in.

Here's what it looks like for non-SAB's currently and what it used to look like for SAB's as well:



Here's what an SAB listing looks like this morning. Notice the ""GMB Category" in City Name" line is missing as well as the "Address:" field.


Anyone else seeing this?

Thoughts on implications?

So far it doesn't seem to be impacting ranking.
 

JoyHawkins

Administrator
Joined
Jul 18, 2012
Messages
2,994
I think this is intentional as it fits right in with all the recent updates Google is making for SABs. I'll also add that Colan noticed the trick we used to use to see the address the listing was using stopped working so it's like they've completely dissociated the address with the listing now. No updates to ranking that I've seen though.
 

Amy Toman

Member
Joined
Oct 3, 2018
Messages
27
The address trick has failed me for a couple of weeks now. The marker is there, and you can gather info from that, but the actual street address is gone. Sad, as I found that trick very helpful!
 
Joined
Mar 5, 2019
Messages
1
Also it appears that a user was signed in for the example? Would google drop details for frequent visitors? Maybe best to use incognito as a control here? Have a nice week
 

Ian Hammond

Member
Joined
Oct 15, 2018
Messages
20
I think this is intentional as it fits right in with all the recent updates Google is making for SABs. I'll also add that Colan noticed the trick we used to use to see the address the listing was using stopped working so it's like they've completely dissociated the address with the listing now. No updates to ranking that I've seen though.
Any thoughts on why the service/business category might be missing? Hiding the street address seems inline with using actual service areas for SABs but hiding their business category really doesn't. We have seen the category go missing in at least a couple of instances.
 

Ian Hammond

Member
Joined
Oct 15, 2018
Messages
20
@JoyHawkins thank you for the response! I guess that still feels counterproductive to me. If I am a SAB, am I super interested in showing up in Maps? I mean, I guess I am not against it, in general. But if a searcher somehow triggers my knowledge panel, I think I would want my primary business category to show. Right?
thanks, again!
 

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