Multiple reviews from customers are not displaying on client's GMB profile. Nothing for 9 months.


cleverlyengaged

Forum Member
Joined
Jul 16, 2014
Messages
26
Hello, we have had issues in the past 6 months with new reviews not displaying on a client's Google My Business Dashboard or in Google Search/Maps.

Here is a parent that reviewed the school, she has 2 review contributions, but her review to our business is not displayed: Contributions by Marcy Eller

In the last week, we had 3 - 5 additional parents review our school and none are displaying. We read through Google's guidelines and are compliant, wonder if our account is flagged or something?

Business Profile:
Parish Episcopal School

See attached for a screenshot from a parent that left a review earlier this morning.

 

JoyHawkins

Administrator
Joined
Jul 18, 2012
Messages
2,478
Hey! Mike Blumenthal was recently looking into a case of another school that was having a very similar issue. I would guess that there is something going on right now with listings for schools & getting reviews. Mike asked Google about it so I'll let you know when we hear back.
 

Local Search Forum


Weekly Digest
Subscribe/Unsubscribe


Google Product Exert

@LocalSearchLink

Join Our Facebook Group

Top