New Feature - Claim This Business (But My Listing Is Already Claimed?)

CarrieHill

Member
Joined
Sep 13, 2018
Messages
49
Elizabeth Linder of Kick Point pointed out a link on a claimed Google Business Listing that said "Own This Business? Claim it now."

Krystal Taing - A GMB Gold Product Expert replied that this was a new feature that makes it easier for business owners to get access to a business listing that they may have lost their logins for - or the logins may have belonged to a former employee.

own this biz.png


Are you seeing this? Have you used the process to regain access to your listing? We'd love to hear if the process was smooth or bumpy.
 
Last edited:

Norbert Z.

Member
Joined
Dec 7, 2019
Messages
11
This function appears when you are not logged in to a Google account and when the owner is actually lost, you can take over such a company, I did so over a year ago, filled out the form, entered a message from the phone number and had access to GMB. I did this because I took over the company from a man who did not have access to GMB. Sorry for my english.
 

JoyHawkins

Administrator
Joined
Jul 18, 2012
Messages
3,287
@Norbert Z. this change is slightly different. Now it shows up even if the listing is already claimed by someone else. It's caused a bit of confusion.

I just realized though that you can see if a listing is verified or not by using an Incognito tab. If the "Own this business" shows up while you're logged out, it means the listing is unverified.
 
Joined
Oct 17, 2018
Messages
114
I just realized though that you can see if a listing is verified or not by using an Incognito tab. If the "Own this business" shows up while you're logged out, it means the listing is unverified.
So if you're logged in, you won't be able to tell if the listing is claimed or unclaimed and you'll need to use an Incognito tab? Seems like a needless update on Google's part but thank you for the workaround; identifying if a listing is claimed or unclaimed is always important info when working with a new client.
 
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