Primary Refuses to Transfer GMB Ownership

Scott Rawlins

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Joined
Nov 14, 2012
Messages
1,085
I have a client with a listing that the current primary owner will not transfer over. This company (with many locations) was purchased by my client some time ago. All other listings have been updated accordingly, accept this one. The current owner has simply made the account we want to be the Primary as a Site Manager. They do not recognize the partial email of whoever has ownership. The G account that has all the other listings (including this one) is owned with a domain based email. They believe this is a disgruntled former employee that is refusing to give up the listing and holding it hostage. The request for ownership has been denied 3 times now and the client is frustrated to say the least.

Advice?
 

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