Request to Manage GMB Listing as Site Owner

KimW

Member
Joined
May 14, 2019
Messages
15
Hello,
I have Site Manager access to a Google My Business location. I requested Management access (I'd like Primary Ownership though!) from within the Info dash 30 days ago. There is no word back from the Primary Owner of the page. I need higher access to fix the info, none of my edits are being accepted. I see no other way to challenge for Ownership on the listing. How can I challenge my level of access?
Thanks in advance!
-Kim
 

krystaltaing

Member
Joined
Oct 18, 2018
Messages
28
Hi Kim!

If you've requested ownership and it's been 2 weeks, you can reach out to Google and see if they will allow you to claim the listing. They'll have to determine whether the current owner is actively managing or will relinquish ownership.
 

KimW

Member
Joined
May 14, 2019
Messages
15
Thank you for the reply krystaltaing. I've already requested help from Google.
They are making me jump through sooo many hoops to earn access. I've sent 3 verification codes to GMB help per their request. One via a phone call, another via a response to an email they sent, and another from the domain based email address. NOW they want me to request Ownership from a different email address that isn't the one I use to manage GMB and get it verified. AGAIN. This has been going on for 2 months. I'm beyond frustrated.
 

krystaltaing

Member
Joined
Oct 18, 2018
Messages
28
This sounds like a hassle. Unless the original owner is granting you access, I do know you have to remove existing manager access in order to request ownership so this is in line with the current process.
 
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