- Nov 2, 2012
I have a new attorney client who for the last several years has had two businesses at one location using the same address and phone with different firm names. One business is a Family law firm the other business is related targeting family law mediation services. He has one Google account where both listings are managed. For years he has been ranking high in a competetive suburban market of Chicago with the law firm listing. Up until six months ago the Law Firm usually ranked at A or B and more recently at D or E. At times during the last six months he has had both listings rank on page one blended local. A few weeks ago his legal marketing firm recommended that he change the address/phone on the mediation business. That is when he called me. I changed the meditation firm's address/phone in the places dashboard to his home address (as a service area business) and a different phone. During the last few weeks we have edited his citations for the mediation business. Yesterday I noticed the old address and phone continue to be displayed in the search results for the mediation business. Even though the phone/address inside the dashboard still show as changed. Should I use Google phone support for this? I should add that am very nervous about working on this. He is heavily reliant on the many leads he receives from the high ranking on the Law firm listing. So I don't want to do anything to disrupt that. He is not very concerned about hurting the results on the mediation business.