Two Doctors, One Phone Line

therkf

Member
Joined
Feb 22, 2019
Messages
4
It's been a while since I've had a client in this scenario, so I will definitely appreciate any guidance.

We've picked up two new clients who happen to be sharing the same office. Each has a distinct name for their practice, but the have the same address, suite, and phone number. One has an established GMB listing, the other does not.

We've advised the second to get a unique phone number for his listing. As there is already overlap in the address, and near-overlap in the categories, we need every option available to create distinction for their GMB listings and citations.

The client doesn't want to invest much in the new number, especially as it will be forwarded to the same receptionist.

Google Voice (assuming it's a relatively clean number) is one option. Any other suggestions?

Thanks!
 

Tim Colling

Moderator
Local Search Expert
Joined
Sep 3, 2014
Messages
1,125
My first suggestion would be to use something like CallTrackingMetrics.com to provide different numbers for the two doctors to use, and have them both forwarded to the number used by the receptionist.

That might work, although you still have to get past the hurdle of having two separate businesses in the same category at the same address. Ugh.
 

therkf

Member
Joined
Feb 22, 2019
Messages
4
@Colan,

Both are naturopathic doctors, one focusing more on aesthetics, the other on regenerative treatments.
 

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