Verification with an answering service

iwritewebcopy

Member
Joined
Sep 25, 2018
Messages
54
Good morning! I am going to help out a group of cloistered nuns with very little knowledge of technology. Pitching to someone with no knowledge of tech is never a walk in the park for me BUT they were an eager and appreciative audience as I've ever had.

Anyways, when someone calls their number, an answering service picks up, gives options and then rings at the house. How would this work for verifying their location? The head sister does have a cell phone that gets text messages but this is not the main location number. Would we want to change the phone number to the cell, verify and then change it back? But then wouldn't we need to verify on the correct number? They do not want people calling the cell. But had so many prank calls that they switched to the answering system. Any thoughts about how to work around this?
 

shendison

Member
Joined
Jun 5, 2015
Messages
2
I've dealt with this quite a few times, and never come across an answering service that didn't offer a workaround, whether it's letting the phone ring through temporarily, direct to your client, or in some cases, they'll answer and verbally give you the code after putting you on call waiting / hold. Either way, you need to get permission, then contact the clients answering service on their behalf to see what they recommend.
 

iwritewebcopy

Member
Joined
Sep 25, 2018
Messages
54
Thank you for that response, but I didn't clarify... it s a machine that picks up before it even goes to a ring. Would the Google bot know to wait?
 

shendison

Member
Joined
Jun 5, 2015
Messages
2
Thank you for that response, but I didn't clarify... it s a machine that picks up before it even goes to a ring. Would the Google bot know to wait?
Oh, sorry - nope. No way around that that I know of. Apple maps lets you phone verify by adding an extension number, but Google can't be bothered I guess. In the past I've been able to call Google and they'd manually dial the business, but now that there's no more phone support, verfify by post card is likely your best option.
 

  Weekly Digest

Weekly Digest
Subscribe/Unsubscribe

Trending: Most Viewed

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...

  Local University Guide


Google Product Exert

Top