What Are the Best Examples You've Seen of Terrible Owner Responses to Reviews?

DMG

Member
Joined
Sep 11, 2016
Messages
32
I had a nightmare client for a couple months. When I fired him (for being self-sabotaging and uncooperative), I read his Yelp responses. He always blamed the patient for being illogical and childish.

I recommend never working with a prospective client who starts off their response with "Not to be snarky, but...." :p
 

Timothy

Member
Joined
Jan 8, 2016
Messages
7
This was a private post but really tickled me. My friend, the owner, is Assyrian.
assyrian-cuisine.png
 

Digitaldar

Member
Joined
Dec 8, 2014
Messages
138
This reply was removed after I help to educate the ower on best practices
I don't know why but I just had to look this up. Someone is on crack :) As a response to one poor review the owner says we don't have waiters (reviewer used the word waitress).

In the same timeframe (1 month ago), a customer indicates "Mary Beth was our server, she was awesome." The owner responded with "I will let Mary Beth know you were pleased with her service".... wait... I thought you did not have servers :)

#thisistoofuntostop
 

keyserholiday

Local Search Expert
Joined
Jul 27, 2017
Messages
203
I don't know why but I just had to look this up. Someone is on crack :) As a response to one poor review the owner says we don't have waiters (reviewer used the word waitress).

In the same timeframe (1 month ago), a customer indicates "Mary Beth was our server, she was awesome." The owner responded with "I will let Mary Beth know you were pleased with her service".... wait... I thought you did not have servers :)

#thisistoofuntostop
We had a business owner upset that his full name was used in a negative. He had bought fake positive reviews mentioning him by name.
 
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