What Are the Best Examples You've Seen of Terrible Owner Responses to Reviews?

SmallBizGeek

Member
Joined
Mar 19, 2017
Messages
49
Are these for Google reviews only?

I found a very funny one recently from a local business on TripAdvisor.

On balance, the response from the owners was probably justified, but I'm not sure I would now want to visit the business in question.
 

keyserholiday

Local Search Expert
Joined
Jul 27, 2017
Messages
177
I have two horrible responses from the same business owner. The reviews won't last long since the GMB listing is violating the TOS.



 

SmallBizGeek

Member
Joined
Mar 19, 2017
Messages
49
This is a local business. I've never eaten at the place in question and I'm not sure I would based on the response of the owner.
Even if the owners ARE in the right, and the clientele party were behaving badly, the response seems to sink to the same kind of level.
I think the obnoxious way in which owners respond is fuelled by reality TV.
 

HoosierBuff

Member
Joined
Dec 12, 2013
Messages
286
This was one of my faves, he edited the response after I told him that this was a no-no

This was a Defense Lawyer - and part of me said "well, it does show that he's kind of a bad ass"

THIS PERSON OBVIOUSLY HAS US CONFUSED WITH SOMEONE ELSE!
If you are "<name redacted>" I already have an investigator working to find out who you are. I will file a lawsuit against you unless this false, obviously untrue statement is removed IMMEDIATELY – DON’T EVEN WAIT UNTIL TOMORROW.
 

Cherie Dickey

Local Search Expert
Joined
Jan 30, 2018
Messages
295
I know this is an old thread...but I came across this today, and it really is the absolute most terrible response I've ever seen from one of my clients. I had to share.




"Please have fear of God"

For. The. Love....
 

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