What to do when street address in Google is different than physical location?

Joined
Jul 18, 2012
Messages
277
I have a client who's had problems w/ Google Maps/Places for a long time.

I noticed that when you search the address of their office, Google shows a marker in the wrong location. I've contacted MapMaker over a year ago... and again and again.

I accessed the city/county GIS website and noticed that they too have a discrepancy with street address and location of the building.

Here's a screenshot explaining the issue. How can we get this resolved w/out having to get local gov't involved?

Madison-AL-GOV-GIS.jpg

 

Colan Nielsen

Administrator
Joined
Jul 19, 2012
Messages
3,209
Chris,

Try searching for the address on Google Maps, select Report A Problem and then select " <label msgid="14635" for="mps-address-misplaced" jstcache="0" style="color: rgb(0, 0, 0); font-family: arial, sans-serif;">The marker is misplaced on the map"

You can then move it to the correct spot. If you can support the edit with a link to something to verify the proper location, great :)

I've had success with doing it this way a few times in the past.</label>

---------- Post Merged at 08:07 PM ---------- Previous Post was at 08:06 PM ----------

I've contacted MapMaker over a year ago... and again and again.
What do you mean? How did you contact them?
 
Joined
Sep 18, 2012
Messages
73
Timely question, we are having an issue getting changes approved for one location.

The scraper has made a mess of things, marker is off, etc., and it has been going crazy since April.

I've had pretty good luck with approvals until now but I noticed that you can also protest a denial and leave a comment.

Keep us posted on your progress...
 

a11c

Member
Joined
Jan 24, 2013
Messages
72
Hi Chris,

I moved the location of the address (not the business marker) so that when someone searches by address, the address marker displays in the correct area. Once the edit is approved on MapMaker, the address marker should be correct. For me, address changes typically take a few days to be approved.
 

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