Where to Find Google Troubleshooter

rossicone

Member
Joined
Jul 24, 2012
Messages
86
Does anyone know how to get to Google's Troubleshooter these days? I've had it bookmarked for some time now. However now when I go to it, it now brings me to a page that says "Page not available": http://support.google.com/places/bin/static.py?hl=en&ts=1386120&page=ts.cs

I noticed that in one of Mike Blumenthal's blog posts, his link to troubleshooter no longer works as well (anchor text= "My listing has incorrect information")

Did Google take away troubleshooter? :confused:If not, does anyone have a link to where I can find it?

Thanks!!
 

Linda Buquet

Moderator
Joined
Jun 28, 2012
Messages
14,438
Hahahahaha Hohohohoho!

Just have to laugh once again.

When Google removed the troubleshooter from the "Fix a Problem" section where it should be - I warned them it was going to cause confusion. They said they thought that having it under "Contact Us" was highly discoverable.

Months later, if I had a $100 for every time we get asked how to find support now, I'd be rich!

They don't realize that even though it's a big red button, no one thinks to look under "Contact Us".
 

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