Yahoo verification process is broken

JuannaCa

Inactive
Joined
Oct 28, 2013
Messages
6
Does anyone know why Yahoo's verification process is not working at the moment?

I've been trying to verify a 2 different venues and I had the same issue with both.

I've tried call, sms, email, none of them work.

Do you guys have had that problem lately?

Thank you
 
Joined
Jan 16, 2014
Messages
9
YES!! I've had this problem for about 10 clients. I first saw this about 3 weeks ago. I contacted yahoo via FB amd they just directed me to their help pages. No help really.

Sent from my GT-I9300 using Tapatalk
 

msilva

Member
Joined
Mar 5, 2014
Messages
3
Not only have we been having the same issue with not being able to verify(Internal server error message shows up at the bottom when you click any of the verification buttons), but also one of our clients got a postcard but there's no code(where the code usually is was left blank). Anyone else experience this?
 
Joined
Jan 16, 2014
Messages
9
A client of mine got a blank card just yeserday. I have tried to talk to yahoo but no response yet. Any idea how to go about contacting them. Ive tried their help forum, facebook, and twitter and all I get is a song and dance

Sent from my GT-I9300 using Tapatalk
 
Joined
Aug 7, 2013
Messages
751
This is who I think is actually running the show at Yahoo. All kidding aside, Yahoo is increasingly becoming more difficult to work with.

 
Joined
Apr 25, 2013
Messages
41
We've been running into all this stuff for the past few weeks as well. Yahoo support is only possible for paid listings at this point, so there's not much we could do.

If you're still having problems sending out PINs, try going back to the dashboard and hitting Submit on the profile again, that seems to let us send them out again

For the past few days, Yahoo seems to have been behaving itself, but then we wont know if it's still sending blank postcards until they get here :/
 

brentnau

Member
Joined
Aug 29, 2013
Messages
7
We received the postcard last week with a PIN number and tried entering the PIN and was rejected as invalid. We then tried yesterday to use the SMS verification twice and both PINs were rejected as invalid. This was a "basic" listing so no Yahoo support. Maybe it is their ploy to push you to the paid listing?
 

21Development

Member
Joined
Sep 11, 2013
Messages
44
I think we can all agree that Yahoo is a giant PITA nowadays. However, I may have found a workaround for those getting the "invalid PIN" message.

1) Login to your Yahoo biz dashboard, navigate to your client's listing and click edit.
2) Make a quick edit (doesn't matter if you change it back before hitting submit).
3) After hitting submit, it should take you right to the verification screen to either a) send a new pin, or b) enter your pin.
4) Use the PIN you already received to verify the listing.

I've been able to do this twice this morning. The first time was by accident. Let me know if you're able to replicate the same results.

- Robert


Update: I should mention that the listings are still "under review" by Yahoo and haven't been published yet. However, I was able to verify the original PIN. I'll let you know when/if they are published.
 
Joined
Apr 25, 2013
Messages
41
I've been able to do this twice this morning. The first time was by accident. Let me know if you're able to replicate the same results.
Yeah, that's been working for us as well

Update: I should mention that the listings are still "under review" by Yahoo and haven't been published yet. However, I was able to verify the original PIN. I'll let you know when/if they are published.
Last I checked, basic verified listings stay under review for ~30 business days, so that will likely not happen any time soon.

https://help.yahoo.com/kb/yahoo-local-basic/frame-local-listing-review-process-sln15968.html?impressions=true
 
Joined
Nov 18, 2013
Messages
101
I was able to verify a new listing on Yahoo today and the PIN worked the first time!

It now gives you a new dashboard that seems to be all about apps.
 
Joined
Nov 18, 2013
Messages
101
I think we can all agree that Yahoo is a giant PITA nowadays. However, I may have found a workaround for those getting the "invalid PIN" message.

1) Login to your Yahoo biz dashboard, navigate to your client's listing and click edit.
2) Make a quick edit (doesn't matter if you change it back before hitting submit).
3) After hitting submit, it should take you right to the verification screen to either a) send a new pin, or b) enter your pin.
4) Use the PIN you already received to verify the listing.

I've been able to do this twice this morning. The first time was by accident. Let me know if you're able to replicate the same results.

- Robert


Update: I should mention that the listings are still "under review" by Yahoo and haven't been published yet. However, I was able to verify the original PIN. I'll let you know when/if they are published.
I just used this for an old listing and your solution worked great! Thanks a ton. :)
 

Weekly Digest

Weekly Digest
Subscribe/Unsubscribe

Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...

Local Search Forum


Google Product Exert

@LocalSearchLink

Join Our Facebook Group

Top