Yelp Review Filter Just Got Stricter?

Phil Rozek

Local Search Expert
Joined
Jul 26, 2012
Messages
1,558
@JoyHawkins, it's hard for me to tell. Checked out a few clients' Yelp reviews. The only cases where I see strangely high numbers of recent reviews in the meat locker are where the reviewers aren't active Yelpers. Their reviews probably would have been filtered anyway.

There's a certain amount of fluctuation that's normal on Yelp, as you know.

But it'd be interesting to hear if there's a pattern.
 

Maxw555

Member
Joined
Dec 19, 2018
Messages
4
It hasn’t gotten any stricter since the algo update in late October of 2018. Where thousands of reviews were wiped out in a matter of weeks. I have several clients who obtain new reviews, and when they stick, yelp will then remove 1-2 reviews that have been up for years. Almost like a trade off if you will.

There are also now 10 sponsored ads above the organic listings on yelp. There use to be 2-3. Now if you’re holding the first spot organically for your industry, you’re really 11 due to 10 paid links above you. See it across the board in the service industry.

See here Yelp - Financial District - San Francisco, CA

You will see tons of business owners talking about this exact situation, and reviews being swept under the rug (way more then usual).

Also of note- the billion dollar bully which will be released on May 22nd, added a late piece in their film to touch on the October 218 review wipe.
 
Last edited by a moderator:

JimFranco

Member
Joined
Oct 10, 2015
Messages
109
Yelp is a joke , to me they are like Ebay several years ago. Ebay at that time changed their tactics and made it more buyer consumer friendly. Where feedback changed and they launched dsrs for sellers and were strict. It was a horrible move. Sellers were banned for very strict guidlines if you had a 4.5 star rating you were banned. They only concentrated on the buyers and the sellers left in masses for Amazon.com .

We now see the difference between Amazon and Ebay is today. Ebay reversed all those changes and once again are much more seller friendly and slowly they are growing again, but they lost the battle with Amazon because of that mistake.

I feel Yelp has made the same mistake and vendors are finding greener pastures.
 

keyserholiday

Local Search Expert
Joined
Jul 27, 2017
Messages
165
What is interesting is in this case, Yelp filtered out several reviews for this business yet, left the user’s other reviews intact. It does appear that Yelp is targeting this business and not the profiles.
 

Weekly Digest

Weekly Digest
Subscribe/Unsubscribe

Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...

Local Search Forum


Google Product Exert

@LocalSearchLink

Join Our Facebook Group

Top