Extracting GBP Review links from the API

[GMBapi.com]

Hi there. I am having a challenge I am not sure what to do. When we pull review links from large location groups, we get the review links in this format:

search.google.com/local/writereview?placeid=XXX

We have noticed that these links are not 100% reliable. Sometimes, for some users, they do not lead to the "review box pop up".

What we want is to have them int his format: Google (g.page/r/XXX/review)

Those always work - but we are unable to extract them per API. There is no simple excel hack where we just take the location ID and adjust that into the other format.

Does anyone have any ideas on how to pull this last format review link in bulk? I am doing something wrong?

 

[petermfwd]

Well, I think you can get the link you want if you manage the profile. Just follow these steps:

1. Go to your Google Business Profile Manager
2. Choose the business you want to get a link
3. In the dashboard, open Read Reviews
4. You will find your link in the Get more reviews button in the upper right corner

The method you mention first works too, you just need the Place ID and this you can get with PlePer Local SEO Extension for Chrome or you can go directly to Google's Place ID Finder tool at the following link: Place ID Finder | Maps JavaScript API | Google for Developers

If anyone knows how to get the short link without going to GBP, I would also like to know.

 

[Marcin Karwowski]

Well, I think you can get the link you want if you manage the profile. Just follow these steps:

1. Go to your Google Business Profile Manager
2. Choose the business you want to get a link
3. In the dashboard, open Read Reviews
4. You will find your link in the Get more reviews button in the upper right corner

The method you mention first works too, you just need the Place ID and this you can get with PlePer Local SEO Extension for Chrome or you can go directly to Google's Place ID Finder tool at the following link: Place ID Finder | Maps JavaScript API | Google for Developers

If anyone knows how to get the short link without going to GBP, I would also like to know.

Unfortunately. I also confirm what @GMBapi.com wrote, these long links with place ID do not always work for some users.
And which links cannot be downloaded via API.
I'd also like to hear if anyone has found a solution to this.

 

[WilliamGMBE]

@Marcin Karwowski @GMBapi.com

We have noticed this issue with the url parameters with our previous testing for GMBEverywhere, have also had some users complaining about this. We this issue happens only in EU. So what we have seen is that the url parameter works when you are using the link from outside EU. It stops working when the user is inside EU. It does not matter if the business is in EU or not.

I am guessing this has got to do with the launch of the DMA in EU. We started noticing it around this time along with the other review changes.

I am not sure what you need these urls for. If you are using these for programmatic reasons, then you can just VPN to outside EU and do the work. That should work.

Hope this helps.

 

[Marcin Karwowski]

@Marcin Karwowski @GMBapi.com

We have noticed this issue with the url parameters with our previous testing for GMBEverywhere, have also had some users complaining about this. We this issue happens only in EU. So what we have seen is that the url parameter works when you are using the link from outside EU. It stops working when the user is inside EU. It does not matter if the business is in EU or not.

I am guessing this has got to do with the launch of the DMA in EU. We started noticing it around this time along with the other review changes.

I am not sure what you need these urls for. If you are using these for programmatic reasons, then you can just VPN to outside EU and do the work. That should work.

Hope this helps.

We noticed exactly the same and also linked it to the implementation of DMA in the EU.
We need the links because we send them to clients who send with their clients, so unfortunately a VPN will not help us.

However, over the last few days we have noticed that the problem has reduced significantly. For those for whom the link to the review did not work before, it suddenly started working properly without any interference.
Can you also check this for yourself?

 

[WilliamGMBE]

We noticed exactly the same and also linked it to the implementation of DMA in the EU.
We need the links because we send them to clients who send with their clients, so unfortunately a VPN will not help us.

However, over the last few days we have noticed that the problem has reduced significantly. For those for whom the link to the review did not work before, it suddenly started working properly without any interference.
Can you also check this for yourself?

Actually, before posting the answers above I did recheck this with a business in Paris. I was able to consitently not get a popup when I VPNed to Paris and it started working when I VPNed out of EU. Everytime I did remove the cache since Google sometimes cached location. Sample size was only 1 though, so maybe I missed it.

Good to hear though that it is coming back for many of the customers. That is really great news.