Local Marketing Summit banner  below header new
Thanks Thanks:  0
Likes Likes:  0
Results 1 to 4 of 4
  1. #1
    Member Since
    Sep 2013
    Location
    Washington State
    Posts
    2
    Thanks (Received)
    0
    Likes (Received)
    0

    Question Services that post real reviews to fake (alternative) profiles

    Cheers - this is my first post and looking forward to digging in here.

    I know of a few companies that are utilizing rep companies that practice capturing authentic reviews on a proprietary platform. Then they take those reviews, create fake profiles in Google+ or other review sites and post them.

    Does anyone know if this violates G's terms of service? I'm guessing yes.


    Thank you

  2. GradeUs in thread
  3. #2
    Member Since
    Jul 2012
    Location
    Toronto, Ontario
    Posts
    2,721
    Thanks (Received)
    32
    Likes (Received)
    48

    Re: Services that post real reviews to fake (alternative) profiles

    Quote Originally Posted by nweagle View Post
    I know of a few companies that are utilizing rep companies that practice capturing authentic reviews on a proprietary platform. Then they take those reviews, create fake profiles in Google+ or other review sites and post them.

    Does anyone know if this violates G's terms of service? I'm guessing yes.
    Hi nweagle,

    This is a question that is brought up a lot and was touched on during the recent webinar.

    In a nutshell, it's a major violation of Google's Review Guidelines to post reviews on behalf of someone else:

    Finally, donít post reviews on behalf of others or misrepresent your identity or affiliation with the place you are reviewing.
    https://support.google.com/places/an...c=1656880&rd=1
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  4. #3
    Member Since
    Sep 2013
    Location
    Washington State
    Posts
    2
    Thanks (Received)
    0
    Likes (Received)
    0

    Cool Re: Services that post real reviews to fake (alternative) profiles

    Thanks Colan! Really appreciate the link and will share this with my prospect.

  5. #4
    Member Since
    Jun 2012
    Location
    SoCal
    Posts
    14,568
    Thanks (Received)
    154
    Likes (Received)
    165

    Re: Services that post real reviews to fake (alternative) profiles

    Here is the other applicable part of the guidelines that Colan quoted:

    "Reviews should describe your personal, first-hand experience with a specific place.
    Don’t post reviews based on someone else’s experience..."

    So it's important enough it's spelled out twice. Google does not normally do that. The guidelines typically understate if anything.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

Similar Threads

  1. The Real Deal With Yelp Reviews and the Filter
    By Mike Wilton in forum Mobile & Social
    Replies: 10
    Last Post: 07-15-2013, 01:01 PM
  2. Reporting Fake Reviews
    By Jo Shaer in forum Help & Support for Google Local
    Replies: 7
    Last Post: 09-04-2012, 07:40 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Local Marketing Summit banner above footer new