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  1. #1
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    Conflict of Interest

    Just wondering how most handle working with clients who might expect some sort of no-compete clause in your contract. Haven't come across this myself yet but am curious how you offer services across one vertical with out issues or perceived conflict of interest?

    Thanks in advance!
    Chris McCreery - Local SEO & Technology Strategist
    Circle on Google+ | Follow on Twitter

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  3. #2
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    Re: Conflict of Interest

    I would expect one if I was paying for seo in my market. I think it would be hard for you to serve to masters in a specific market fairly.

    Of course the non compete would be limited to specific markets and the industry the client is in. Ie won't work for another plumber in Dallas tx. However I will work for other contractors and local businesses in Dallas Tx and I will work for other plumbers in other areas.

  4. #3
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    Re: Conflict of Interest

    Great question Chris,

    When I specialized in Dentists this is how I handled it.

    Only one Dentist per city, except in large metros where it would be 2 per city BUT only if they were on the opposite ends of town where they would not compete for patients because a patient in S Dallas would not likely go to a Dentist in N Dallas.

    But it never came up for me because I only did 3 month agreements.

    But I offered the exclusive, not just for the client's peace of my, but I could not in good conscience have 2 clients competing in the same 7 pack. I personally would feel conflicted about that.

    The issue of 2 in the same city never came up and I'm not sure what I would have done if it did. Guess I wanted to leave it as an option, but I'm not sure I would have taken a 2nd client in same city.

    I believe Colan and Joy's company offer exclusives too. He'll probably see this and comment soon.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  5. #4
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    Re: Conflict of Interest

    Thanks Linda, is this also a reason you've moved your focus to training others?
    Chris McCreery - Local SEO & Technology Strategist
    Circle on Google+ | Follow on Twitter

  6. #5
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    Re: Conflict of Interest

    Oh no, not at all. Like I said I seldom ran into that problem.

    I quit because I got frustrated with all the Places problems. Here is the post announcing my resignation from the optimization part of the business.

    Why I Got Out of the Google Places Optimization Business
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  7. #6
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    Re: Conflict of Interest

    Great Q Chris. We have a similar rule to Linda's. Two clients per industry in one city max.
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
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  8. #7
    Member Since
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    Re: Conflict of Interest

    We do exclusive contracts. One company per industry per city.

    I think you'll find the infusion of security and support that an exclusive contract gives a client outweighs the potential that someone else wants your services in the same industry and location.

    We haven't had that issue yet.
    Tutelary Marketing, Owner
    Local Listing Ninja - Business Listing Service
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  9. #8
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    Re: Conflict of Interest

    We do one industry one city or region, and we explain to clients this is part of what they pay for.
    Trying to get stuff done for clients.
    Find me on Google+.

  10. #9
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    Re: Conflict of Interest

    Do you think you would be more profitable in one city if you simply offered training instead? Just curious.
    Chris McCreery - Local SEO & Technology Strategist
    Circle on Google+ | Follow on Twitter

  11. #10
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    Re: Conflict of Interest

    Chris, I think it's kind of an apples & oranges thing. The training would be a new kind of service offering entirely and would have its own criteria or factors for being profitable. In other words, to do that in a profitable way we'd have to change our whole approach. Bottomline: we don't want to be a training a company.

    Side note, based on my experience to date, the types of businesses/owners we tend to work with are not interested in training. They are paying to have someone else do it for them. From time to time we do provide what I think of as coaching to an internal person, but this hasn't been typical.
    Trying to get stuff done for clients.
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