GradeUs banner  below header new
Thanks Thanks:  0
Likes Likes:  0
Results 1 to 5 of 5
  1. #1
    Member Since
    Jul 2013
    Location
    Orange County
    Posts
    26
    Thanks (Received)
    0
    Likes (Received)
    0

    Responding to Reviews from same IP address

    I know restaurants who solicit reviews using a kiosk or a tablet can raise flags and ultimately lead to having your reviews filtered.

    My question is what if as an agency you took up privately responding to negative reviews from one location as a service. Would that that trigger a flag or be seen as spam?

    Sent from my Nexus 5 using Tapatalk
    Edgar Estrada - Local Search Analyst at Where2GetIt
    Twitter: Tweet at Me | Google+: Circle Me

  2. GradeUs in thread
  3. #2
    Member Since
    Jul 2012
    Location
    Toronto, Ontario
    Posts
    2,721
    Thanks (Received)
    32
    Likes (Received)
    48

    Re: Responding to Reviews from same IP address

    I think responding to reviews from a single IP address is expected behavior. I doubt it would raise any flags.

    Sent from my XT1058 using Tapatalk
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  4. #3
    Member Since
    Jul 2013
    Location
    Orange County
    Posts
    26
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: Responding to Reviews from same IP address

    Thanks for your input Colan

    Sent from my Nexus 5 using Tapatalk
    Edgar Estrada - Local Search Analyst at Where2GetIt
    Twitter: Tweet at Me | Google+: Circle Me

  5. #4
    Member Since
    Aug 2013
    Location
    Rochester NY
    Posts
    804
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: Responding to Reviews from same IP address

    Edgar, If your concerned about your IP you can try a service like Hide My Ass. 1 year runs 79.00. Its easy to use and I never have an issue with connections. Also, We have been responding to reviews for our clients for over a year with no issues.

  6. #5
    Member Since
    Jul 2013
    Posts
    103
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: Responding to Reviews from same IP address

    I agree with Colan. If anything, Google has made it easier for a single entity/user to manage multiple G+ pages, where a single source IP is expected. I have not come across any issues doing exactly what you describe.
    To follow on Justin's comment, if you do go down the road of using a proxy service like HMA for any purpose, just be sure you do pay for dedicated proxies. It may seem easy enough to use IPs from HMA's free proxy list (Free Proxy List - Public Proxy Servers (IP PORT) - Hide My Ass!) but remember that you will be sharing them will all kinds of other users, the innocuous and nefarious alike!
    Jon Hall | Founder of Grade.us, White-label Review Management for Marketers, SEOs and Agencies | Author of The Marketer's Guide to Customer Reviews

Similar Threads

  1. Trouble Responding to Reviews
    By Ray Litvak in forum Local Reviews
    Replies: 17
    Last Post: 05-03-2014, 06:54 AM
  2. Confused about Google Reviews and responding to reviews
    By Chris Ratchford in forum Google Local
    Replies: 4
    Last Post: 01-03-2014, 08:14 AM
  3. Question about responding to reviews
    By Andrew Forster in forum Local SEO & Ranking
    Replies: 6
    Last Post: 08-20-2013, 02:31 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
GradeUs above footer new